Shopify Advisor Support

Provide website operations support for Shopify brands that are already live.

Assist with website adjustments, landing pages for ads, app setup, tracking code checks, payment and logistics processes, and daily operational issues.

Shopify Support

After the Shopify website goes live, someone will still be needed to help with operations and adjustments.

We offer Shopify consulting support hour packages to help brands continuously manage ad traffic, campaign setup, app issues, tracking code checks, payment and logistics processes, and minor layout adjustments after their website goes live.

Suitable for brands with live websites
Support hours available for purchase
Adjustments to ad campaign landing pages
App / tracking code checks
Payment and logistics process support

Book a Shopify Support Consultation

What's really needed after a website launch is "operational support."

Ad content and landing page mismatch

Advertised products, events, or copy are not simultaneously updated on the website.

Activity is not fixed, but occasional support is needed.

Activities are not necessarily held every month, but there may be one to two promotions every quarter.

App Settings and Layout Issues

The app display on the storefront is not ideal, or inconsistent with the theme style after installation.

The payment and logistics process needs to be tested.

Small requests, such as banners, text, links, and product sorting, should be handled quickly.

For minor changes, we'd prefer not to re-quote every time.

We need someone to help assess the payment flows, logistics, electronic invoices, and order processes.

Get flexible Shopify expert support by purchasing hours.

Support Hour Packages

Purchase a fixed block of support hours and use them as needed. For each service request, hours will be deducted based on the actual time spent.

Who is this service for?

✔️ Brands that already have a Shopify website but lack technical support

✔️ Brands that run continuous monthly ads and require website adjustments

✔️ Brands that don't have monthly campaigns but occasionally need event pages, banners, or discount settings

✔️ Merchants who need assistance in identifying issues with apps, tracking codes, payment gateways, and logistics

✔️ Brands looking for an external consultant familiar with Shopify, rather than hiring a new engineer each time

Shopify support content we can help with

Shopify Consulting Support Hour Packages

Flexible usage based on brand needs, suitable for irregular website adjustments, ad traffic support, and troubleshooting Shopify operational issues.

方案 1：小型支援包

5 Hours
For single issues and minor adjustments

NT$ 15,000

Usage period: 60 days

・Minor website modifications
・Banner / text / link adjustments
・Basic app setup
・Minor adjustments to landing pages
・Basic tracking code checks
・Shopify admin operation consultation

Inquire about the small support package

Purchase the small support package directly

方案 2：營運支援包

10 Hours
Suitable for continuous advertising and intermittent campaigns

NT$ 25,000

Usage Period: 90 Days

・Ad landing page adjustments
・Product sorting and display area adjustments
・Discount code and promotion setup
・Meta Pixel / GA4 basic check
・Initial troubleshooting for app issues
・Communicating website requirements with ad platforms

Inquire about Operations Support Package

Purchase Operations Support Package Directly

方案 3：顧問陪跑包

20 Hours
Suitable for long-term optimization, cross-border, and complex operational needs

NT$ 45,000

Validity: 120 days

・Website UX / CRO optimization recommendations
・App architecture and cost organization
・Payment, logistics, and e-invoice processes
・Cross-border, multi-language, multi-currency settings
・Membership flow and customer journey discussion
・Quarterly event and website optimization support

Inquire about Consulting Support Package

Directly purchase Consulting Support Package

How are the hours calculated?

Support hours are deducted based on actual processing time, including requirements confirmation, configuration and operation, front-end and back-end testing, troubleshooting, meeting discussions, communication with third-party vendors, and necessary simple record-keeping and replies.

If the request involves complete project planning, complex feature development, or advertising campaign management, a separate quotation will be provided.

需求項目	預估時數
更換 Banner / 文字 / 按鈕連結	0.5～1.5 小時
調整商品排序或 Collection 顯示	0.5～1 小時
設定基本折扣碼或免運條件	0.5～1 小時
廣告導流頁內容小幅調整	1～2 小時
使用既有版型建立簡單活動頁	2～4 小時
Meta Pixel / GA4 基礎檢查	1～2 小時
Google Ads 轉換追蹤初步確認	1～3 小時
App 安裝與基礎設定	1～3 小時
App 異常或前台跑版排查	1～3 小時以上
60 分鐘顧問會議	1 小時
會後整理需求與建議	0.5～1.5 小時

The following items are not included in general support hours:

Requests involving full project planning, complex feature development, or ad management will be quoted separately.

・New website development
・Full site redesign
・Complete Landing Page visual design
・Ad creative design
・Reels / short video production
・Ad campaign management
・Daily ad performance monitoring
・Comprehensive GTM event architecture planning
・Meta CAPI / Server-side tracking
・Third-party API integration
・Custom App development
・New payment, logistics, ERP integration
・Large-scale product listing
・Large-scale image processing
・Large-scale translation
・Urgent or holiday processing

Collaboration Process

Initial Consultation

Understand the current status of the Shopify website and what support is needed

Select hours package

Choose 5, 10, or 20 hours of support based on your needs

Propose a request

Confirm communication method, website access, and submission of requirements.

Confirm requirements and estimated hours before each processing.

Execution and Testing

Assist with setup, adjustment, testing, and result reporting

Time Record

After each completion, record the hours used and remaining hours

Frequently Asked Questions

Yes.

If the meeting content is related to Shopify website settings, landing pages, tracking codes, product pages, or event pages, the actual meeting time can be deducted from the accumulated hours.

Does not include ad management services.

We can assist with website setup and review, such as landing page content, links, product sections, and basic tracking code checks, but we are not responsible for ad account operations, budget allocation, targeting strategies, or daily performance monitoring.

Does not include creative design and audio-visual production.

For example, IG posts, Reels, short videos, and ad creatives are within the scope of brand design or advertising material production.

If you're using an existing Shopify template or existing blocks to create a simple landing page for traffic acquisition, a time-based package can be used.

If you require a visual redesign, custom features, animated interactions, or special layouts, a separate quote will be provided.

You can set an expiration date based on the plan.

For example, a 5-hour package can be used within 30 days, a 10-hour package within 60 days, and a 20-hour package within 90 days.

Yes.

Before starting the process, an estimated time frame will be provided based on the content of the request. If the request is found to be more complex than initially assessed during the process, the situation will be explained first, and then confirmation will be sought on whether to proceed.

If the schedule permits, urgent requests can be processed.

Urgent requests, same-day processing, evening or holiday processing will incur additional charges or be deducted at a rate of 1.5 times the hours, depending on the requirements.

Need an external consultant familiar with Shopify?

If your Shopify store is already live and you're running ads, planning events, or need assistance with apps, tracking codes, payment gateways, logistics, and website adjustments, Shopify Consulting Hours Packages offer a flexible way to get professional help.